Privacy Policy

Last updated: November 10, 2026

This Privacy Policy explains how Printstorepros ("Printstorepros," "we," "us," or "our") collects, uses, shares and protects personal information when you visit printstorepros.com (the "Site"), contact us, purchase our products or services, or interact with our advertising on platforms such as Facebook and Instagram.

1. Information We Collect

Information you provide to us: name, email address, phone number, business name, billing and shipping address, payment information (processed securely by our payment providers; we do not store full card numbers), project details, and any messages you send through our contact forms, email, chat, or lead forms (including Meta/Facebook lead ads).

Information collected automatically: IP address, browser and device type, operating system, pages viewed, referring URLs, time spent on pages, clicks, and approximate location. We collect this using cookies, pixels, and similar technologies.

Information from third parties: we may receive information from advertising and analytics partners (such as Meta Platforms, Inc. and Google), and from our e-commerce platform, Shopify.

2. How We Use Your Information

  • To provide, process and fulfill orders and services, and to communicate with you about them;
  • To respond to inquiries and provide customer support;
  • To send marketing communications where you have agreed to receive them (you can unsubscribe at any time);
  • To measure and improve the Site, our services and our advertising;
  • To show you relevant advertising on other websites and platforms, including Facebook and Instagram;
  • To detect and prevent fraud, and to comply with legal obligations.

3. Cookies, Meta Pixel and Conversions API

We use the Meta Pixel and the Meta Conversions API, tools provided by Meta Platforms, Inc. These tools share certain information about your activity on our Site with Meta, such as pages viewed, products viewed, items added to cart, purchases, form submissions, and device and browser information. Where available, we may also share hashed (encrypted) contact details such as your email address or phone number so that Meta can match these events to Facebook or Instagram accounts.

Meta uses this information to measure the effectiveness of our ads, to build audiences for advertising, and to show you relevant ads. Meta's processing of this information is governed by the Meta Privacy Policy.

We may also use Google Analytics and similar tools to understand how visitors use the Site. You can learn how Google uses data at Google's Privacy & Terms.

You can control cookies through your browser settings and our cookie banner (where shown). Blocking cookies may affect how the Site works.

4. How We Share Your Information

We do not sell your personal information for money. We share information only with:

  • Service providers that help us run our business, such as Shopify (store hosting), payment processors, shipping carriers, email and customer support tools;
  • Advertising and analytics partners, such as Meta and Google, as described above. Under some U.S. state laws, this may be considered "selling" or "sharing" personal information for targeted advertising;
  • Legal and safety purposes, when required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.

5. Your Choices and How to Opt Out

  • Targeted advertising: you can opt out of the sale or sharing of your personal information for targeted advertising on our Your Privacy Choices page. We also honor Global Privacy Control (GPC) browser signals.
  • Facebook and Instagram ads: you can manage how Meta uses data from other websites in your Facebook Ad Preferences and in Meta's "Your activity off Meta technologies" settings.
  • Industry opt-outs: Digital Advertising Alliance and Your Online Choices (EU).
  • Marketing emails and texts: use the "unsubscribe" link in any email, or reply STOP to any text message.

6. Your Privacy Rights

Depending on where you live (for example California, New York, New Jersey, other U.S. states, the EU/EEA, the UK, or Canada), you may have the right to:

  • Know and access the personal information we hold about you;
  • Correct inaccurate information;
  • Request deletion of your information;
  • Receive a copy of your information in a portable format;
  • Opt out of the sale or sharing of personal information, targeted advertising, and profiling;
  • Withdraw consent at any time, where processing is based on consent;
  • Appeal our decision on your request, or file a complaint with your local data protection authority.

We will not discriminate against you for exercising any of these rights. To make a request, contact us using the details below. We may need to verify your identity before responding, and we will respond within the time required by applicable law.

7. Data Deletion Instructions

You can ask us to delete the personal information we hold about you at any time, including any information we received through Facebook, Instagram, or Meta lead forms. To do so:

  1. Email Sales@printstorepros.com with the subject line "Data Deletion Request".
  2. Include your full name and the email address and/or phone number you used with us.
  3. We will confirm your request and delete your information within 30 days, except for information we are legally required to keep (for example, transaction records for tax purposes).

If you logged in to or interacted with us through Facebook, you can also remove our access in your Facebook settings under Settings & Privacy > Settings > Apps and Websites.

8. Data Retention

We keep personal information only as long as needed for the purposes described in this policy, such as providing our services, keeping business and tax records, resolving disputes, and enforcing our agreements. After that, we delete or anonymize it.

9. Data Security

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

10. International Transfers

We are based in the United States, and our service providers may process information in the United States and other countries. Where required, we use appropriate safeguards for these transfers.

11. Children's Privacy

Our Site and services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date above. If the changes are significant, we may notify you by email or with a notice on the Site.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

Printstorepros
171 Cooper Ave
Tonawanda, NY 14150
United States
Phone: 716-290-6052
Email: Sales@printstorepros.com

See also our Refund & Cancellation Policy.